◆ How to use & support

How to use MySmptom

A two-minute guide — and where to get help.

MySmptom is built to be fast on a hard day: mood is one tap, a symptom is a few seconds, and everything lands on one timeline you own. Here's the whole app.

Setup — your first two minutes

There's no account and nothing to sign up for. From a fresh install:

That's the whole setup. Everything below is how to use it day to day.

Getting started

MySmptom runs on iPhone (iOS 16 or later). For your data to sync and back up, sign into iCloud on your iPhone with iCloud Drive turned on (Settings → your name → iCloud). The app works fully offline too — it saves to your phone immediately and syncs whenever you're online. There's nothing to sign up for.

Log your mood

1

Tap a face

At the top of the home screen is a row of five faces, from rough to great. Tap the one that fits — it logs instantly, with a light buzz and a check so you know it saved. Tap again later whenever your mood shifts; each tap is its own entry.

Daily check-in

2

Rate physical & emotional

The quick check-in card lets you set how you feel physically and emotionally (higher = better) and add an optional note, then Save. Use it once a day, or whenever you want a fuller snapshot than a single mood tap.

Track a symptom

3

Add a symptom

Tap Add symptom, give it a name (e.g. "tingling", "headache"), and optionally set a first severity. It appears in your list on the home screen.

4

Log an intensity

Open a symptom and tap an intensity (0–10) or a mood face — each logs instantly, with a buzz and a check. When it passes, tap Mark symptom as stopped. In the note box below you can add a note, a photo, or a voice memo — you've already logged how it feels, so there's no slider to set. Change the time to record an entry for earlier.

Fix a mistake

Tapped the wrong number, or logged something by accident? Open the Timeline (clock icon) or a symptom's Recent list and tap any entry to change its value, note, or time — or delete it. Swipe an entry left to delete it quickly.

Remove a symptom you no longer track

On the home screen, swipe a symptom left and tap Archive. It leaves your list so it's out of the way — but its history is kept and is never deleted, so your past record stays intact. Archiving is how you tidy your list; there is no way to permanently delete a single symptom (that's deliberate, so you never lose a long record by accident).

The scales — what the colours mean

Colour always means the same thing: green is good, red is bad.

Timeline & trends

5

Read the timeline

The clock icon opens one timeline of every mood and symptom entry, newest first. Read down it before an appointment.

6

See the trends

The chart icon opens Trends: intensity over time for each symptom, your mood trend, and your physical/emotional check-ins — so the pattern across weeks is visible at a glance.

Reminders

MySmptom reminds you to check in once a day by default — the first time, it asks permission to send notifications. In Settings → Reminders you can choose how many reminders a day (1–6) and the window they fall in; set that window to evening or overnight hours if you'd rather be reminded at night. Pause or resume anytime with the button at the top of the home screen.

Your data — email, lock & delete

7

Email or save your data

Settings → Email data (CSV) or Email report (PDF) opens a new email with the file attached and no recipient — you choose who to send it to. Prefer to keep it? Save or share puts it into Files, AirDrop, or any app. CSV is every row; the PDF is a formatted summary.

8

Lock with Face ID

Settings → turn on Require Face ID / passcode. MySmptom will ask for Face ID (or your passcode) each time you open it.

9

Delete everything

Settings → Delete all data permanently erases every entry from your device and your iCloud. It's a two-tap confirm and can't be undone — export first if you want a copy.

Your privacy

Your data lives only on your iPhone and in your own iCloud — never on our servers. We collect nothing. See the full privacy policy.

Not a medical or health app. MySmptom is a personal, general-purpose tracker for your own notes — moods, aches, everyday symptoms, anything you want to watch. It is not a diagnostic or health tool. For any medical concern, talk to a qualified professional.

Troubleshooting

My data isn't syncing to my other device

Both devices must be signed into the same Apple ID with iCloud Drive on and a network connection. Sync happens in the background and can take a moment. Check Settings → your name → iCloud.

It says iCloud isn't available

You're likely signed out of iCloud or out of iCloud storage. MySmptom still works on-device; it will sync once iCloud is available again.

I want to start over

Settings → Delete all data wipes everything cleanly (export first if you want to keep a copy).

Get help

Questions, problems, or feedback: [email protected]. We read every message.